8 Things Your Real Estate Clients Expect From You – RISMedia

    Without taking into account the common needs and expectations of your real estate clients, you may underperform and risk losing their business. Here are eight things your real estate clients expect of you as a real estate professional:

    1. Be available. Make yourself available to your customers as much as possible. Even if you can’t reply right away, set up an automatic reply to let them know you’ve received their message. We all want our voice to be heard, and no one wants to sit around all day waiting for a response.
    1. Be educated in the market. Your customer will view you as an expert in your target market. Do a thorough research of the area and read any market reports before interviewing them. This will guide your real estate search within your budget and home buying goals.
    1. Help with pre-approval lending. The home buying experience can be stressful, especially for new clients. To help make the process as seamless as possible, connect your customer to the lender and get a mortgage pre-approval before flipping through hundreds of listings. This can provide a more accurate perspective on the client’s budget.
    1. Have a specific marketing plan. Selling a property is not an easy task, which is why your client has assigned you to help him. Be prepared to present the best marketing plan for selling their property at your initial meetings. It may be a red flag for your customer if you are not familiar with the tools and strategies that help in selling homes.
    1. Dealing with negotiations. Your negotiation skills are of paramount importance when closing deals for your clients. Sometimes buyers or sellers may hesitate before accepting an offer with your customer, so always be prepared and anticipate any opposition.
    1. Inspection Department. Connect with a local home inspector you trust, whose expertise and experience will mark each red flag during a home inspection. Attend the inspection so that you are aware of the condition of the property and, if necessary, ask for any price reductions or concessions from the property seller.
    1. Make closing day easy. Ensure that all relevant documents are completed and signed, all financial transactions are completed, and all keys and bonds are delivered to the rightful owner. And do not forget to congratulate them and thank them for their work.
    1. Sellers recommend. Strengthen your relationship with the client by being with them now and in the future. Offer to connect them with trusted vendors for ongoing maintenance and home care services. Not only will your customer appreciate this gesture, but they will also be more inclined to recommend you to their family and friends.

    As part of the Colibri Real Estate family of leading educational brands, McKissock Learning helps hundreds of thousands of real estate professionals each year achieve sustainable success throughout every stage of their career through continuing education and professional development courses. For more information visit https://www.mckissock.com/.