LAWRENCEVILLE, Ga. May 05, 2022 (GLOBE NEWSWIRE)–Include Supply Chain Solutions, Inc. Ltd., a leading provider of distribution, 3PL and 4PL solutions for a variety of finished goods and parts, today announced that it has received a license from Fisher & Paykel to provide factory approved parts to upgrade, maintain or replace components used in its full line of luxury home appliances.
Under an agreement with Fisher & Paykel, Encompass will act as an authorized distributor of warranty and non-warranty parts for the manufacturer’s high-quality kitchen and laundry appliances, as well as its DCS brand of premium outdoor grills. The supplier will support Fisher & Paykel’s service network, product dealers and end users through its distribution facilities in Georgia, Florida, Nevada, Ohio and New York.
Encompass has steadily built its hardware parts business over the past several years to become the most reliable OEM supplier in the country. It is particularly adept at helping high-end brands like Fisher & Paykel deliver exceptional after-sales service to its service network and consumer customers alike.
“Encompass is very excited to be partnering with Fisher & Paykel to distribute parts for their line of luxury and innovative home products,” said Joe Hurley, Encompass senior vice president of business development. “With Fisher & Paykel, we have further cemented our position as a simple, fast, one-stop and convenient source of replacement parts for major hardware brands.”
Encompass has been uniquely focused on enhancing operational efficiency through initiatives such as increasing its presence in the United States, implementing additional warehouse automation and significantly accelerating parts delivery. It recently doubled its capacity at its Las Vegas facility and opened a new distribution center in Ohio to expedite service to customers in the Midwest and West, respectively.
“Fisher & Paykel products are designed to stand the test of time and to enrich and improve the lives of our valued customers,” said Fisher & Paykel Parts Manager Curtis Gregory. As such, it is extremely important that our partners share our dedication to help keep our products in the best possible condition. Encompass has proven that they are equally committed to ensuring that we provide quality service to our customers and remain happy with our products.”
In addition to the vertical device, Encompass’ distributes repair parts for other products around the home such as consumer electronics, HVAC, computer and personal care. In addition, it provides on-site warehouse repair, parts warehousing and distribution and complete parts supply management solutions.
About Fisher and Paykel devices
Fisher & Paykel, the award-winning New Zealand hardware brand, has been selling products to change the way people live since 1934. Over time, the company has grown into a global organization, now operating in 30 countries with more than 4,000 employees and manufacturing in Italy, Thailand and Mexico.
Fisher & Paykel’s design heritage is built on a pioneering spirit and culture of curiosity that has challenged traditional hardware design to consistently deliver products tailored to meet human needs. The company is committed to continuous research and development with a culture of open innovation, which allows people to work collaboratively to find insights and ideas that connect with customers and respect the planet.
Fisher & Paykel believes that everyone deserves good design, because good design is about making life better. It has built its success on understanding its customers and designing innovative products such as the award-winning DishDrawer™ dishwasher – the world’s first multi-temperature drawer and dishwasher CoolDrawer™.
As part of the broader Haier Group since 2012, Fisher & Paykel has solidified its presence as a luxury home appliance brand. Fisher & Paykel’s New Zealand Design Center, based in two locations in Auckland and Dunedin, has been recognized as one of the Haier Group’s five global research and development centers of excellence.
About Encompass
Founded in 1953, Encompass is one of the largest suppliers of parts and accessories for around-the-home products in the country. Encompass also offers complete parts supply chain management, 3 PL, warehouse repair, and reverse logistics. In addition to consumers, we support a range of B2B clients, including manufacturers, multifamily property management, warranty providers, service networks, independent merchants, and retailers.
For more information, please visit the website Solutions.encompass.com and follow us LinkedInAnd Facebook And Twitter.
